Community Engagement Intern

DESCRIPTION

The Community Engagement Internship (CEI) is a year-long internship within Multicultural Student Services (MSS). Interns are assigned to one of the participating MSS Identity Centers and engage in learning experiences focused on cultural programming, public administration, collaborative leadership, service-learning, and community engagement.

Interns participate in a one-credit Community Engagement course led by Dr. Jessica Samuels and MSS Center Coordinators during the Fall and Spring semesters. Through classroom learning and applied experiences, interns develop professional skills while contributing to programs and initiatives that support diverse student communities.

DUTIES

• Participate in a one-credit Community Engagement course during the Fall and Spring semesters.

• Collaborate with staff, peers, and faculty to design and implement an MSS Service-Learning Project that promotes cultural learning.

• Complete a one-hour informational session during finals week.

• Complete a one-day orientation during Week of Welcome.

• Complete FERPA and EP15 Sexual Harassment Prevention training.

• Learn about program development and coordination by assisting with the planning and implementation of center programming.

• Participate in staff meetings and complete assigned projects and tasks.

• Assist with data collection, record management, and professional communication.

• Explore historical contexts and policy barriers impacting various identities and use findings to inform inclusive practices and programming.

• Co-present workshops, tours, and engagement activities that strengthen community connections under the guidance of MSS staff and advisors.
  

LEARNING COMPETENCIES

Interns gain knowledge through classroom instruction, self-reflection, job shadowing, and supervised hands-on learning activities. Development is evaluated using the following NACE Learning Competencies:

• Career and Self-Development

• Communication

• Critical Thinking

• Equity and Inclusion

• Leadership

• Teamwork

• Technology
  

QUALIFICATIONS

Applicants must:

• Have a desire to work with students from diverse and historically impacted communities.

• Have completed one full semester of classes at the WSU Pullman campus prior to applying.

• Be registered as a full-time student at WSU Pullman during the application process and throughout the internship.

• Have a minimum cumulative GPA of 2.5 at the end of the prior semester.

• Maintain a minimum cumulative GPA of 2.5 throughout the internship.

• Have applied for the WSU General Scholarship.

• Have completed a FAFSA or WASFA application.

• Have at least sophomore standing when the internship begins.

• Not serve as an MSS/Identity Center Office Assistant, Compass Mentor, or TMP Mentor during the internship.
  

AVAILABLE PLACEMENT AREAS

Interns may be assigned to one of the following MSS Identity Centers:

• African American Student Center

• Asian Pacific Islander Desi American Student Center

• Chicanx/Latinx Student Center

• Disabled Student Center

• LGBTQ+ Center

• Women*s Center
  

POSITION DETAILS

Fall Semester: Approximately 90 hours

Spring Semester: Approximately 90 hours

Hours: Flexible based on assignment and departmental needs (0-15 hours per week)

SCHOLARSHIP AWARD

Fall Semester: $1,680

Spring Semester: $1,680

Total Scholarship Award: $3,360

Compass Mentor

DESCRIPTION

The Compass Mentor Program (CMP) is a mentoring internship within Multicultural Student Services (MSS) and the Native American Student Center. The program supports the educational experience, transition, retention, and graduation of incoming first-year multicultural students, LGBTQ+ students, Native students, students with disabilities, and immigration-impacted students.

Compass Mentors provide peer support while developing leadership, mentoring, communication, and professional skills through structured experiential learning. The internship is designed to prepare students for mentoring roles and post-baccalaureate opportunities, including entering the workforce and pursuing graduate or professional education.

DUTIES

• Provide guidance to help mentees become familiar with WSU resources, programs, policies, and support services.

• Conduct weekly outreach to assigned mentees.

• Submit weekly mentoring activity logs (E-Logs).

• Attend weekly mentor meetings with peer mentors and supervisor.

• Assume a leadership role in the development and implementation of CMP gatherings, events, workshops, tutoring opportunities, study tables, office hours, and other special projects.

• Attend, invite, and encourage mentee participation in all Week of Welcome activities outlined by the program.

• Follow all rules, procedures, and expectations outlined in the Compass Mentor Program Handbook.

• Participate in required trainings and professional development activities throughout the academic year.
  

LEADERSHIP TRAINING

Mentors participate in ongoing training and development opportunities, including:

• Attendance at the required Fall Mentor Retreat.

• Training on mentoring practices, CMP expectations, and E-Log reporting.

• Ongoing learning about university resources, services, and student organizations.

• Completion of FERPA and Sexual Harassment Prevention training through UNIV 497.

• Training in the use of program platforms, including Involve and the E-Log system.

• Completion of program updates and trainings assigned by supervisor.

• Learning and applying ethical and professional standards outlined in the Compass Mentor Program Handbook.

PROFESSIONAL DEVELOPMENT

As internship participants, mentors engage in ongoing reflection and professional growth by:

• Reflecting on mentoring experiences and challenges faced by mentees.

• Developing strategies to support student success and belonging.

• Completing self-assessments and supervisor assessments.

• Discussing feedback for personal and professional growth.

• Learning to provide and receive constructive feedback from supervisor, peers, and program participants.
  

ELIGIBILITY REQUIREMENTS

To be eligible to become a Compass Mentor, students must meet the following requirements:

• Have a cumulative GPA of 2.5 or higher and maintain a minimum 2.5 GPA throughout their time as a CMP Mentor.

• Be a full-time, in-person student at WSU Pullman.

• Have completed at least two semesters at WSU by the start of their mentor position.

• Complete the FAFSA/WASFA application for the 2027–2028 academic year.

• Complete the 2027–2028 WSU General Scholarship Application by January 31, 2027.

• Must be an undergraduate student on the WSU Pullman Campus.
  

LEARNING AREAS

Through participation in the Compass Mentor Program, interns develop skills related to:

• Entry-level professional skills

• Information and evidence-based decision-making

• Organizational learning and university mission

• Teamwork and leadership

• Cultural and global competency

• Communication

POSITION DETAILS

Mentors are expected to dedicate an average of 6 hours per week to mentoring activities, trainings, meetings, outreach efforts, events, and other program responsibilities throughout the academic year.

SCHOLARSHIP AWARD

Fall Semester: $1,680

Spring Semester: $1,680

Total Scholarship Award: $3,360

ADDITIONAL INFORMATION

Compass Mentors serve as representatives of the program and are expected to uphold professional and ethical standards. Failure to maintain academic requirements, program participation expectations, or conduct standards may result in a review of mentor standing and scholarship eligibility.

Office Assistant

DESCRIPTION

Office Assistants serve as the first point of contact for students, families, faculty, staff, and visitors within Multicultural Student Services (MSS). Working under the supervision of the Student Services Coordinator, Office Assistants help create a welcoming and inclusive environment while providing administrative, clerical, and program support. The position offers opportunities to develop professional skills in communication, customer service, organization, leadership, and student engagement.

DUTIES

• Provide customer service and front desk support.

• Respond to phone calls, emails, and general inquiries.

• Assist with scheduling, data entry, filing, and other administrative tasks.

• Support MSS programs, workshops, events, and outreach activities.

• Help maintain office organization, supplies, and records.

• Participate in staff meetings, trainings, and professional development opportunities.

LEARNING OUTCOMES

Office Assistants develop skills in:

• Professional communication

• Customer service

• Office administration

• Organization and time management

• Event support and coordination

• Teamwork and collaboration

• Leadership and professional development

• Cultural competency

POSITION DETAILS

Hours: Approximately 10-15 hours per week

Appointment Period: Academic Year (Fall and Spring Semesters)

Supervisor: Student Services Coordinator

Mariposas Poderosas Intern

DESCRIPTION

The Mariposas Poderosas Intern supports the Mariposas Poderosas and Creative Care programs within Multicultural Student Services (MSS). These programs are designed to promote student well-being, community building, and personal growth by providing welcoming spaces where students can connect, reflect, and develop strategies for navigating college life.

Working under the supervision of the Student Services Coordinator and/or Associate Director, the intern assists with planning, coordinating, and facilitating weekly program sessions while supporting student engagement and program operations.

PROGRAM FOCUS

• Mariposas Poderosas uses a student-centered workbook to facilitate discussions about mental health, well-being, resilience, and belonging.

• Creative Care engages students in creative, hands-on activities that encourage self-expression, stress reduction, and connection.

DUTIES

• Assist with planning and facilitating weekly Mariposas Poderosas and Creative Care sessions.

• Coordinate program logistics, including room setup, materials preparation, technology needs, and event cleanup.

• Welcome participants and help foster a supportive, inclusive, and engaging environment.

• Assist with participant communication, outreach, and program promotion.

• Track attendance and maintain program records.

• Collaborate with MSS staff, CAPS representatives, and campus partners to support program implementation.

• Assist with participant feedback collection and program evaluation.

• Perform additional program-related duties as assigned in support of the mission of Multicultural Student Services.

LEARNING OUTCOMES

Interns develop skills in:

• Program planning and facilitation

• Event coordination

• Student engagement

• Written and verbal communication

• Administrative skills

• Collaboration and teamwork

• Leadership development

• Assessment and reflection

POSITION DETAILS

Hours: 10 hours per week

Appointment Period: Academic Year (Fall and Spring Semesters)

Supervisor: Student Services Coordinator and/or Associate Director

FemScout

DESCRIPTION

A FemScout (short for "feminist scout") is a part-time student position within the Women*s Center. FemScouts support the Women*s Center's mission by promoting gender equity and inclusion for people of all genders, safe sex and reproductive health, violence prevention, and equitable educational access on the WSU Pullman campus.

This role combines peer-to-peer education, center representation, community engagement, event support, social media management, and resource education.

PROGRAM FOCUS

FemScouts support the Women*s Center mission by promoting:

• Gender equity and inclusion for people of all genders

• Safe sex and reproductive health education

• Violence prevention

• Equitable educational access

• Community engagement and peer education

DUTIES

• Maintain the Women*s Center space by organizing resources, restocking supplies, decorating for events, and supporting center upkeep.

• Assist with social media content creation, community engagement, and maintaining the Women*s Center's online presence.

• Welcome visitors and provide information about Women*s Center resources and services.

• Respond to requests for resources, including safe sex supplies, menstrual products, pregnancy tests, and educational materials.

• Answer phones, emails, and general inquiries.

• Provide peer-to-peer education on topics related to gender equity, violence prevention, and reproductive health.

• Assist with educational presentations, class visits, and outreach activities.

• Support the planning and implementation of Women*s Center programs and flagship events, including Take Back the Night, The Clothesline Project, and Reproductive Health Awareness Week.

• Attend weekly FemScout meetings and Women*s Center events.

• Assist with MSS events as requested.

• Perform other duties as assigned.

LEARNING OUTCOMES

FemScouts develop skills in:

• Peer education and public speaking

• Gender equity and violence prevention education

• Reproductive health education and resource referral

• Community outreach and engagement

• Social media management

• Customer service and visitor support

• Event planning and coordination

• Leadership and teamwork

• Professional communication

POSITION DETAILS

Hours: 10 hours per week

Compensation: $17.13 per hour

Location: Women*s Center, Washington State University Pullman

Supervisor: Women*s Center Professional Staff